as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. The BillingAddress and BillingPostCode are required. This field can contain up to 200 characters. If a card StartDate value of 1509 was passed this would generate this error code. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. To help you fill in the blanks: 1 Transaction failed registration. This system message is generated when you have not supplied the correct value in the VPSTxId field. If you are passing any other characters, or spaces, you will receive this error. Please try again. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. can not be less than 8 characters. The Billing Phone contains invalid characters. You will need to check your code to ensure that the field is sending the correct code. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. Please ensure that you are posting this field with each transaction and that you use the correct value. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. The total value of all REFUNDs can never ever exceed the original transaction value amount. The PaymentSystem used for the original transaction does not support repeat transactions. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. The card type field contain a value which specifies the card that is being sent to us. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. Please email support@sagepay.com with this error. The fractional part of the Amount is invalid for the specified currency. Refund can no be performed until original transaction is settled. Check that the user does not already exist. The Card Range not supported by the system. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. At a minimum, you must: Tick the Enable SagePay Form box; Enter your Vendor Name (supplied by Opayo) Enter your Encryption Password (supplied by Opayo) Save. You will need to check your code to ensure that you have supplied this value in the Vendor field. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. The Transaction was Registered Successfully. Authentication values are missing. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. No further refunds can now be performed against the original transaction. rev2023.4.21.43403. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. PSD2/3DSecure2/Sagepay v4 support #135 - Github User authentication failed due to invalid authentication values. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. The VendorTxCode has been used before for another transaction. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. Transaction is not allowed without 3D secure authentication. If any other characters or digits are entered then this error message will be displayed. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. A valid ##### value is required, this should be either ##### or #####. An active transaction with this VendorTxCode has been found but the TxType is different. For more information please refer to the protocol guides. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. Authentication values are missing, https://github.com/joeratzer/opayo-admin-and-reporting-api-client. If you are providing a value which has more that 10 characters then you will receive this system message. The following currency code(s) are either not valid or not supported:. Your deferred transaction was Aborted successfully. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. The Delivery Address2 contains invalid characters. Values such as PAYMENT, DEFERRED, REFUND etc. Check the format of your request message. The payment requires authentication, Token system does not support this. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. Has the Melford Hall manuscript poem "Whoso terms love a fire" been attributed to any poetDonne, Roe, or other? You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. Sage Pay Error Codes and its Cause with Solution - Sage Tech Support The vendor account does not support direct refund. You will need to ensure that your code is sending the correct transaction details. You will need to check to ensure that the correct value is being submitted. Log in to your Sage product or service, go to Account Management and select Email. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. The amount field you are passing through is invalid. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. Please contact support to re-enable this functionality. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. The bank did not respond within an acceptable time limit. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). Your system should be storing this information and be retrieving it from your database when performing the above actions. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. Opayo merchant session key. Authentication values are missing You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. Monday - Friday 9:00 AM - 5:30 PM. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. The syntax of the request was not understood by the server. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction.
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